How To Guide

Below are step by step guides on how to use the Monochrome agent app


How do I know weather i’m online and available for jobs?

In order to be available for jobs, please ensure you have switched on duty and are within the authorized pick up zones

In order to be available for jobs, please ensure you have switched on duty and are within the authorized pick up zones


How do I know when I get a job notification?

A new task will appear at the bottom of the screen if the app is open. If the App is minimized, the notification may appear as a push notification. Once you click on the job, you can then Accept or decline the job.

A new task will appear at the bottom of the screen if the app is open. If the App is minimized, the notification may appear as a push notification. Once you click on the job, you can then Accept or decline the job.


Accepting the task and arriving at the pick up

Once you have accepted the task, the address will display on the screen. Simply head to the address and swipe right ‘Arrived’ When you have arrived at the pick up point. A text message will alert the rider that you have arrived. Swiping left will cancel the task.

Once you have accepted the task, the address will display on the screen. Simply head to the address and swipe right ‘Arrived’ When you have arrived at the pick up point. A text message will alert the rider that you have arrived. Swiping left will cancel the task.